Sunday, April 14, 2013

The Trouble with Cell Phones...

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            Can you hear me? Can you hear me now? Yes, we can all hear you dumbass; after all, we are wedged like sardines in a metal tube.  Your voice is ricocheting off every surface, so…thanks for sharing the way too personal details of your personal life.  It’s really amazing the modern-day craze to be connected all the time.  If you look around a restaurant, shopping mall, doctor’s office waiting room, and pretty much everywhere else, people are hunched over their telephones—texting, talking, uploading pictures, tweeting, hash-tagging, playing games; in short, immersing themselves 100% in the digital world.  As a society, we have a huge problem with disconnecting.  Why is that? We all seem to love the idea of ‘me’ time and have created destination resorts to cater to just that: the unwinding of our too tightly wound society.  And yet, when people arrive at such places they can’t seem to part from their cell phones, laptops, and iPads.  How many times have I overhead people bitch and moan that the worst part of their ‘holiday’ was the lack of Wi-Fi or the crap cell reception.  Shutting off someone’s cell phone is almost like taking a two year old’s security blanket.  In fact, it may be worse.  Fortunately, most environments allow people to keep their cell phones running, albeit in a non-intrusive, silenced mode. 
           
            The one big exception to this rule: the airplane—where federal law requires individuals to silence and shut off their beloved best friend.  And trust me, most don’t do so willingly—the typical cell phone user would rather be committed behind bars than relinquish control of his electronic lifeline.  Or so it would seem to me and to countless other flight attendants.  The FAA is very strict about cell phone usage on planes—or rather, any device that can transmit and receive signals.  In response, most cell manufacturers have created this handy little feature called ‘Airplane Mode’.  In short, Airplane Mode turns off the cellular capabilities of a phone; one can still connect to Wi-Fi and also the use phone to play games, update appointments, play with apps, etc.—everything sans network connection.  Unfortunately, Airplane Mode is incredibly misleading.  In fact, when the flight attendants follow FAA guidelines and announce that passengers will need to turn their electronic devices off, it actually means that everyone needs to turn their phones completely off.  Zero power. Zilch. Yes, that means no angry birds, no iPod, and no apps. 

            But see, most people don’t know that.  And trying to explain it to them is an extremely challenging task.  Typically, when forced to do so, I encounter a barrage of reactions ranging from: ‘uh…you want me to do what?’ to ‘but it’s called airplane mode, and here I am on an airplane am I not?…so, uh…you figure out’.  Some people like to hide the phone or iPad from us as we walk by, thinking that they outsmarted us by covering up their electronic friend. ‘Teehee, I showed her!’ Yeah…  I used to try this little stunt with my parents; it never worked.  Like your mother, us flight attendants aren’t stupid.  We see the same stunt every single day, and we’ve lost all patience for it.  I often wish that I could confiscate a passenger’s cell phone until the end of the flight—or at least put him or her on time out…  It’s really quite amazing what lengths people will go through to defy the flight attendants and try to get a few last seconds of airtime.  Bad passenger…  Unfortunately, the really guilty phone-time filchers are the flight attendants themselves.  I have see flight attendants duck into a bathroom for a last-minute text message or phone call.  Some flight attendants have disconnection fever so bad that they can be seen composing text messages at lightning speed as the airplane is climbing, hoping beyond hope they will finish it before losing that last little bar of connectivity—yeah, that’s pretty bad.

            And then there is the moment everyone has been waiting for: landing.  The flight’s duration may have been 17 minutes or 17 hours, but no matter what, everyone rushes to power up and reconnect.  As the wheels screech across the tarmac, a hundred cell signals begin to worm their way across the cabin as the phones power up.  For the most part, this moment is rather benign; most passengers are doing silent phone work—the texters, the emailers, the weather and stock checkers, the facebookers and so on.  The real menaces are the people who feel it is appropriate to make or receive a phone call and always do so in a booming echo.  Now, I don’t know why people feel it is okay to broadcast their personal business throughout the plane—to tell their business partners and spouses the what for, but I really just don’t want to hear it.  Neither does anyone else.  Things that people would never say in public are shouted across the cabin.  I’ve heard people talk about an upcoming roll in the hay with their lover (be it wife or mistress, who knows…), order a stripper, cuss out their husband, profess their undying love in an ooey-gooey manner, even fire someone’s ass—all with seemingly no realization that 100 other people just witnessed it.  It’s as if they forget that they are jammed into the likes of a super crowded elevator, instead acting as if they are in a sound-chamber at home, where no one else will hear them.  It’s rather disgusting human behavior, and for the sake of decency, I wish it would stop.  Unfortunately, that is the reality of the situation, and most likely it is just going to get worse.  Ding ding….oh look, the boarding door is now closed and we are set for departure, so now it's time to sit down, buckle your seat belts, and… SHUT THE DAMN THING OFF!!!....please. <Smile broadly and walk away>.
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